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.9rem;font-family:inherit;font-size:.9rem}.ticket-reply-textarea:focus{border-color:#0284c7}.btn-send-ticket-msg{color:#fff;cursor:pointer;background:#0284c7;border:none;border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;width:44px;height:44px;transition:all .2s;display:flex}.btn-send-ticket-msg:disabled{opacity:.45;cursor:not-allowed}.btn-send-ticket-msg:not(:disabled):hover{background:#0369a1;transform:scale(1.04)}.ticket-closed-notice-bar{text-align:center;color:#a1a1aa;background:#141415;border-top:1px solid #ffffff14;justify-content:center;align-items:center;gap:10px;padding:1.25rem;font-size:.88rem;display:flex}.btn-reopen-inline{color:#38bdf8;cursor:pointer;background:0 0;border:none;font-weight:700;text-decoration:underline}.ticket-no-selection-panel{text-align:center;background:#18181b;border:1px solid #ffffff14;border-radius:14px;flex-direction:column;justify-content:center;align-items:center;height:100%;padding:4rem 2rem;display:flex}.no-selection-icon{margin-bottom:1rem;font-size:3rem}.ticket-no-selection-panel h3{margin-bottom:.5rem;font-size:1.35rem}.ticket-no-selection-panel p{color:#a1a1aa;margin-bottom:1.5rem;font-size:.92rem}.ticket-modal-backdrop{-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);z-index:9999;background:#000000bf;justify-content:center;align-items:center;padding:1.5rem;display:flex;position:fixed;inset:0}.ticket-modal-card{background:#18181b;border:1px solid #ffffff1f;border-radius:16px;flex-direction:column;width:100%;max-width:640px;max-height:90vh;display:flex;overflow-y:auto;box-shadow:0 20px 45px #0009}.ticket-modal-header{border-bottom:1px solid #ffffff14;justify-content:space-between;align-items:center;padding:1.25rem 1.6rem;display:flex}.ticket-modal-header-left{align-items:center;gap:12px;display:flex}.modal-ticket-icon{font-size:1.8rem}.modal-title{color:#fff;margin:0;font-size:1.25rem;font-weight:800}.modal-subtitle{color:#a1a1aa;margin:2px 0 0;font-size:.8rem}.btn-modal-close{color:#a1a1aa;cursor:pointer;background:#27272a;border:none;border-radius:8px;justify-content:center;align-items:center;width:32px;height:32px;font-size:1rem;display:flex}.btn-modal-close:hover{color:#fff;background:#3f3f46}.ticket-modal-form{flex-direction:column;gap:14px;padding:1.5rem 1.6rem;display:flex}.modal-form-group{flex-direction:column;gap:6px;display:flex}.form-label{color:#d4d4d8;font-size:.82rem;font-weight:700}.category-select-grid{grid-template-columns:repeat(auto-fit,minmax(110px,1fr));gap:8px;display:grid}.cat-select-btn{cursor:pointer;background:#27272a;border:1px solid #ffffff14;border-radius:8px;flex-direction:column;align-items:center;gap:4px;padding:8px;transition:all .15s;display:flex}.cat-select-btn:hover{background:#323238}.cat-select-btn.active{background:#0284c733;border-color:#0284c7}.cat-btn-icon{font-size:1.2rem}.cat-btn-text{color:#fff;text-align:center;font-size:.75rem;font-weight:600}.modal-two-cols{grid-template-columns:1fr 1fr;gap:12px;display:grid}.modal-input-field,.modal-select-field,.modal-textarea-field{color:#fff;background:#0f0f11;border:1px solid #ffffff1a;border-radius:8px;outline:none;padding:.65rem .85rem;font-family:inherit;font-size:.88rem}.modal-input-field:focus,.modal-select-field:focus,.modal-textarea-field:focus{border-color:#0284c7}.modal-footer-actions{border-top:1px solid #ffffff14;justify-content:flex-end;align-items:center;gap:10px;margin-top:10px;padding-top:1rem;display:flex}.btn-modal-cancel{color:#d4d4d8;cursor:pointer;background:#27272a;border:1px solid #ffffff1a;border-radius:8px;padding:.65rem 1.2rem;font-size:.88rem;font-weight:600}.btn-modal-submit{color:#fff;cursor:pointer;background:linear-gradient(135deg,#0284c7 0%,#0369a1 100%);border:1px solid #38bdf866;border-radius:8px;padding:.65rem 1.4rem;font-size:.88rem;font-weight:700}.tickets-spinner{border:2px solid #fff3;border-top-color:#38bdf8;border-radius:50%;width:24px;height:24px;animation:.8s linear infinite spin}.tickets-spinner.small{border-width:2px;width:16px;height:16px}@keyframes spin{to{transform:rotate(360deg)}}@media (max-width:900px){.tickets-split-grid{grid-template-columns:1fr}.tickets-split-grid.mobile-show-list .tickets-chat-column,.tickets-split-grid.mobile-show-chat .tickets-list-column{display:none}.btn-back-to-list{display:inline-block}.modal-two-cols{grid-template-columns:1fr}}